Intensive training on International Freight Sales

To become an excellent freight sales staff after 01 month

TRAINING PROGRAM FOR INTERNATIONAL FREIGHT SALES

1. Users of training program

  • Trainees who are working in import and export field wish to learn more deeply about the international freight business;
  • Trainees who have got a basic knowledge of foreign trade or/and having participated in the General Foreign Trade Techniques Course at SIMEX Center, now wishing to take more intensive courses in the international freight business;
  • Trainees who are final-year students in business and trade management at colleges/universities wish to access practical work;
  • Managers of Sales Dept. who have need to understand and monitor the sales techniques to supervise the work of employees, to serve the administration requirements in Freight Sales Dept.

2. Training Purpose

  • Trainees can deeply understand how to look for new customers, how to works with shipping/air lines;
  • Trainess can handle and thoroughly solve the specialized issues in negotiating and signing contracts in international freight business;
  • Trainees can confidently apply to the recruiter for freight sales job positions without re-training.
CONTENT OF TRAINING PROGRAM

Job opportunities:

  • Ocean/Air freight Sales;
  • Logistics Customer Service;
  • Logistics service in operation at fieldwork.

Logistics business:

  • Domestic and International Ocean Transportation;
  • Domestic and International AirTransportation;
  • Domestic and International Roadway and Railway Transportation;
  • Multimodal Transportation;
  • Customs declaration service and documents arrangement;
  • Warehouse and supply chain;
  • Fumigation, Phytosanitay, C/O...
  • Participants, Relationship, Workflow between Shipper, Consignee, Agency of Carrier (Forwarder), Carrier (Shipping Lines) in freight forwarding and sea transportation;
  • How to check a freight quotation, deal freight tariff with forwarder, NVOCC, shipping lines;
  • How to book a place/container on vessel with forwarder, NVOCC, shipping lines: for FCL or LCL cargo;
  • Common types of containers. How to check quality of containers;
  • Bill of Lading: Definition, Functions, Workflow, important contents of B/L, typical kinds of B/L;

Ocean transportation: Liner Vessel

  • Case of use and workflow of some important B/Ls: Surrendered B/L, Sea Way Bill, Original B/L, To order B/L, FCR, FIATA B/L; House B/L, Master B/L…;
  • Charges and surcharges in ocean freight: THC, CIC, EBS, AMS, free-time (Demmurage, Detention, Storage)…;
  • Practice in Vietnam: Strong points and key routes of some shipping lines;
  • Authorization to take original B/L, Delivery Order - D/O, Notice of Arrival - N/A.
  • Types of charter vessel;
  • Workflow of vessel booking;
  • Difference between Liner and Charter Vessel Arrangement;
  • Charter Party: Some important contents.
  • Participants, Relationship, Workflow between Shipper, Consignee, Agency of Carrier (Forwarder), Carrier (Air Lines) in freight forwarding and air transportation;
  • Air Way Bill: Definition, Functions, Workflow, important contents of AWB, typical kinds of AWB;
  • ​Charges and surcharges in air freight;
  • Strong points in business and key routes of some air lines.

Workflow with shipping lines, airlines

  • Some big shipping lines, NVOCC and FWDs in the Vietnamese market;
  • Providing direct contact list of shipping lines/NVOCC;
  • Important routes of some big shipping lines/NVOCC;
  • How to reques for freight quotation from shipping lines/airlines/NVOCC;
  • How to deal on 'commissions' between FWDs and shippinglines/NVOCC;
  • Price calculatiing and comparison, determinating a most reasonable price;
  • To handle the jobs arising after quotation step;
  • How to know the quottion of competitors;

Workflow with customers (importers and exporters)

  • Finding new customers through customs data, shipping data, company-list data...;
  • Customer classification: Freehand customers, Indirect customers (co-load), Oversea agent;
  • How to approach customers: Freehand customers, Indirect customers (co-load), Oversea agent;
  • How to call customers first time;
  • The methods of calculating freight rates for each mode of transportation: sea, air...
  • How to make a Freight Quotation and follow up Quotations;
  • Methods and techniques for maintaining relationships with customers (by "hard skills and soft skills").
  • Making business reports and other internal affairs related to the freight business.

Summary, final test and CV arrangement sharing

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