1. PURPOSE OF THIS POLICY
Saigon Import-Export Training and Consulting Center – SIMEX ("SIMEX", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of our learners, customers, partners, and website users.
This Privacy Policy explains how SIMEX collects, uses, stores, protects, and processes personal data in accordance with the laws of Vietnam.
By accessing our website or providing your personal information to SIMEX, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, to the extent permitted by applicable law.
2. SCOPE OF APPLICATION
This Privacy Policy applies to:
- Website visitors.
- Individuals requesting course consultation.
- Current learners.
- Alumni.
- Corporate partners.
- Instructors.
- Job applicants.
- Individuals subscribing to newsletters or educational resources.
- Any other individuals who provide personal data to SIMEX.
3. PERSONAL DATA WE MAY COLLECT
Depending on the services provided, SIMEX may collect:
- Identity information.
- Contact information.
- Educational information.
- Employment or company information.
- Transaction information.
- Technical information.
- Any other information voluntarily provided by you.
4. PURPOSES OF DATA COLLECTION AND PROCESSING
SIMEX processes personal data for the following purposes:
· Course consultation.
· Responding to inquiries.
· Course registration.
· Learner administration.
· Certificate issuance.
· Certificate verification.
· Learning support.
· Providing learning materials.
· Internship support.
· Career and recruitment support.
· Service improvement.
· Sending learning-related notifications.
· Sending newsletters or promotional communications where consent has been provided.
· Complying with applicable legal obligations.
SIMEX does not use personal data for purposes inconsistent with those described in this Privacy Policy.
5. LEGAL BASIS FOR DATA PROCESSING
SIMEX processes personal data based on one or more of the following legal grounds:
· Your consent.
· Performance of an education or training agreement.
· Compliance with legal obligations.
· Protection of the lawful rights and interests of SIMEX or the data subject as permitted by applicable law.
6. DATA SHARING
SIMEX does not sell personal data. Personal data may only be shared under the following circumstances:
· With your consent.
· When required by competent government authorities in accordance with applicable law.
· With service providers supporting SIMEX’s operations, provided that they are contractually and legally required to maintain the confidentiality and security of personal data.
7. DATA RETENTION
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, perform contractual obligations, or comply with applicable legal requirements.
When retention is no longer necessary, the data will be deleted, destroyed, or anonymized in accordance with SIMEX’s internal policies and applicable law, unless a longer retention period is required by law.
8. DATA SECURITY
SIMEX implements appropriate organizational and technical measures to protect personal data against unauthorized access, loss, disclosure, alteration, or misuse.
While no information system can guarantee absolute security, SIMEX is committed to taking reasonable measures to prevent security incidents and to responding appropriately should any incident occur in accordance with applicable law.
9. YOUR RIGHTS
You have the right to:
· Be informed about the processing of your personal data.
· Give or withdraw your consent.
· Request access to your personal data.
· Request correction or updating of your personal information.
· Request deletion of your personal data where permitted by law.
· Request restriction of data processing.
· Lodge complaints in accordance with applicable law.
SIMEX will review and respond to legitimate requests within a reasonable period in accordance with applicable legal requirements.
10. COOKIES AND SIMILAR TECHNOLOGIES
The SIMEX website may use cookies to remember user preferences, analyze website traffic, and improve the overall user experience.
Users may configure their browser settings to manage or disable cookies at any time.
11. CHANGES TO THIS POLICY
SIMEX may update this Privacy Policy from time to time to reflect changes in applicable laws or operational requirements.
The latest version will always be published on the official SIMEX website.
12. CONTACT INFORMATION
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
SAIGON IMPORT-EXPORT TRAINING AND CONSULTING CENTER (SIMEX)