A real forwarder is the person who know well how to serve their customers industriously.
Ms. Ho Thi Huong Duong is a trainer with many years of experience in training on logistics customer service at SIMEX. Thanks to her senior teaching experience and long-term working experience, she was highly appreciated by the users because of the lectures which are both deep theory and rich practicality.
- MBA - Major in International Business Administration, from HCMC Open University;
- BBA - Major in International Business Administration, from Foreign Trade University;
- Certificate of Pedagogical Techniques, issued by HCMC University of Social Sciences and Humanities.
From July 2018 until now
- Team leader of customer service team for marine shipping service in Honor Lane Logistics.
From 2005 to 2011
- Head of Documentation - sales - and customer care Dept. for sea and air freight in Song Thanh GNVT Co., Ltd.
From 2001 to 2004
- Specialist on Documentation and Customer care for sea and air freight in Duc Viet Cargoteam.
From 2013 to July 2018
- Lecturer on Logistics - Transportation and - Insurance in import and export of goods; and Customer Care in logistics at the College of Foreign Economic Relations in HCMC.